Holistic Therapist Standards

CODE OF CONDUCT FOR MEMBERS

·        Act in the best interests of their clients

·        Take responsibility for their own actions

·        Practise only within the limits of their competence

·        Ensure their behaviour does not damage the reputation of the profession

·        Practise within the law

·        Maintain high standards of health and hygiene

·        Maintain and develop their knowledge and skills.

·        Members must maintain a professional appearance at all times.

·        Members must wear clothing deemed appropriate for the therapies they practise and follow advice on appropriate adaptations to dress may be made for religious and cultural purposes.

·        Members must be able to communicate clearly and effectively.

·        Standard Great care must be taken at all times to maintain an appropriate and professional relationship with clients.

·        Professional boundaries between the member and client must not be blurred.

·        A professional distance and appearance must be maintained at all times to ensure the client feels safe and to minimise the risk of a misunderstanding or complaint.

·        Extra caution must be exercised when treating near an intimate area of the body.

·        A Full consultation must be carried out prior to any treatment to ensure that treatment is safe and appropriate for the client.

·        Members must collect, store and erase personal data in line with the Data Protection Act 2018 and EU General Data Protection Regulation. Client records must be clear, relevant and up to date.

Complaints Form - Should you have a complaint against any therapist or practitioner who displays our logo, please complete the form below. Investigations are carried out within 10 days.  Complaint Form